Rootstack's solution
In this phase of the project, the “Implopoints” system was introduced to improve customer engagement by incentivizing purchases. Customers earn points for every dollar spent, which can be redeemed for various rewards within the platform. The system tracks the accumulation, redemption, and cancellation of points, giving users detailed information about their point balances. Additionally, email integration was incorporated to keep customers informed about their points, further strengthening engagement.
The main objective was to develop a robust points-based rewards system that would seamlessly integrate with the client's existing Oracle ERP system. This system needed to accurately track and manage customer points, offering real-time updates on balances, redemptions, and cancellations. Another key objective was to implement email notifications, ensuring effective communication and improving customer interaction with the platform.
The project employed an agile methodology to facilitate iterative development and adaptability. The technologies chosen included Oracle ERP for database management, Laravel for backend development, and Vue.js for frontend design. Oracle ERP ensured reliable data management, while Laravel’s flexible framework supported the complex backend processes required for points validation and tracking. Vue.js was used to create an interactive and responsive frontend, improving the overall user experience.
Key challenges
One of the key challenges was managing the complex validation processes required to ensure the accuracy of points calculations. This involved ensuring seamless communication with the Oracle ERP system, which was critical to managing data queries and insertions. Despite the complexity, the team successfully addressed this challenge through careful planning, collaboration, and real-time data validation, ensuring a seamless integration.
The Implopoints system brought several benefits to the company, including increased customer engagement through a rewarding loyalty program, improved data accuracy through integration with Oracle ERP, and improved communication through email notifications. The system’s functionalities allowed customers to easily track and redeem their points, fostering greater interaction with the platform and improving overall customer satisfaction.
That’s why they partnered with us to develop an efficient system to automate the entire billing process. The result was an intuitive, modernized billing and payment system that dramatically reduced costs.
Technologies
The project leveraged Oracle ERP for its reliable and scalable database management capabilities, allowing for efficient data querying and seamless integration with the client’s existing systems. Laravel was selected for backend development due to its robust framework, which streamlined complex processes such as points validation, accrual, and redemption, while ensuring secure data handling. For the frontend, Vue.js was employed to create an interactive and responsive user interface, improving the overall user experience by providing customers with intuitive tools to track and manage their points. Together, these technologies ensured seamless integration, real-time data accuracy, and a smooth, high-performance experience on both the backend and frontend.
