Challenge
Improving its customer service is the north of our client, that is why it came to Rootstack in order to refresh the image of its website for the public, as well as modernize the internal application they used for the management and administration of meters, customer terminals and pins.
Our Solutions
The electricity company presented all the requirements that they wanted to include in this update of their products, and our expert team of engineers and developers did their best to meet the customer's needs.
Renewing the company's image was the first task carried out by Rootstack: the appearance of both the company's website and the application was refreshed, improving the end-user experience and making the platform more user-friendly for workers.
Rootstack modernized the platform, creating a much more intuitive application, helping to streamline and automate the efforts of this company in the electricity sector. This confirms that we can always adjust to the needs of customers, regardless of the industry.
Application functionalities
This application that Rootstack refreshed, allows company workers to have control of the electricity system and customers subscribed to it. And it does so under the highest security standards, thanks to the user management option. Within the platform, there are different roles and each of them has different permissions according to the task that the user is going to perform.
In addition, it offers the option of integrating Windows users to those of the application: that is, once the administrator adds the data of a user to the Active Directory, he will be able to log in to the Ensa platform with the username and password that he uses to log into the Windows session in the company.
There is also the option of managing roles, being able to create specific roles for users, ideal for when it is required to execute only a certain task. This increases the security of the platform and avoids misplaced system manipulations.
This solution designed by Rootstack also automates the management of reports, since the administrator can download from the application different reports of the tasks executed in the system, filtering by date, time and user.
One of our project developers talks about the technologies used
In the development of the platform, the C # language was used with the ASP.NET framework, together with Oracle.
Entity Framework (an ORM / Object Relational Mapper) was used to handle the logical connection to Oracle. The ORM is a type of tool that simplifies the task of mapping objects in your software to the tables and columns of a relational database.
Reverse engineering software was also used to speed up the mapping to database objects and with that it was possible to start developing the platform with the client's data.
With more than 10 years of experience, Rootstack can become your best ally when modernizing your company, increasing its productivity and performance while automating tasks and saving costs. The best team of software engineers and developers offers all their expertise to advise clients on their digital renewal.
