Did you know that, different studies around the world found that 21% of the organizations are carrying out some initiative to implement BPM, currently the Supreme Court of Justice of the state of Hidalgo saved 90% of time in administrative procedures and 60% in the jurisdictional procedures with the implementation of the correct BPM.
The main objective of the BPM or process management systems is to optimize the execution of processes to improve response times and standardize activities, which is why companies such as Copa, Toyota, among others in recent years have acquired different products to automate the strategic processes of the company, so it is possible to track the reasons for profit or loss of business.
What are the BPM
BPM can be defined as a business system that helps organizations to define, mold, measure, monitor and continuously optimize all processes within the organization, in order to execute activities aimed at success and fulfillment of goals
Main factors to work with BPM
Among the main factors that all organizations must take into consideration, when deciding to work with a BPM, to improve the processes within it, we can mention:
- Standardization of processes.
- Definition of responsible for carrying out each task.
- Measurement of response times.
- Eliminate redundant processes
- Autonomy in the execution of each process
- Make continuous improvements to the processes.
Most used BPM
Of the most used BPM we can mention the following:
- Auraportal: is a software that offers ease in the design and execution of processes, is aimed at companies of any size, can be applied to the entire organization or only to specific areas, handles two types of licenses, user licenses and corporate licenses , can be integrated with other applications such as excel, Sap, among others.
- ProcessMaker: is a software for the management of workflows or workflows which allows organizations to automate the flow of documents; among its features we can mention that it can be integrated with other web applications, that use a communication interface; has a mobile app available for IOS and android, it allows to visualize a complete panorama of the processes that were running, its productivity and the work team that intervenes in it.
- Bonitasoft: This is a package to manage business processes, it is used by companies such as Sony, Xerox, BBVA, Cisco, among others, of its features we can mention: create customizable and customizable applications for your business, it is open source, it handles a Integration API and it is multi language.
- Alfresco Activiti: this process management solution, is aimed at business people and developers, is open-source, offers a set of tools that are integrated into a wide variety of business systems, manages a powerful task manager, which gives the flexibility when creating the processes since they can be adapted to the requirements of the company, allowing to establish the times for compliance with the processes, is based on Java and allows to be scalable.
How can a company define what a BPM needs?
A company can determine that it needs a BPM when certain questions are asked:
- Can you respond quickly to the requested demand?
- I have control of the operations that are carried out within the company.
- Are the cost estimates of each process and the people involved in it clear?
- My company works island type? That is, the different systems within the company do not communicate with each other.
- Within my company there is an inordinate generation of internal documents.
- In my company, do you enter the same data in multiple systems?
If you have affirmative answers, you should evaluate the possibility of implementing a BPM in your company.
It is important that each organization is clear about their critical processes and their needs in order to define which BPM to work with. If you want to implement software that is already on the market or develop one tailored to the company, you should take into account the costs and benefits that each of these modalities imply.
Steps to adopt the correct BPM that fits the needs of the company
The correct steps for a company to adopt a BPM are simplified in:
- Select the right personnel to intervene in the process of raising information on the processes.
- Identify, design, document and measure the current way of carrying out the processes and define what would be the best way to carry them out.
- Define the strategic objectives of the company, so that each process is aligned to the fulfillment of the goals.
- According to the needs of the organization, define which software to work with, which must be flexible so that it adapts to the already established requirements.
- Create the different users and generate the permissions and roles of each one, establishing the responsibilities according to the hierarchy they have.
- Load the different process flows, these flows depending on their characteristics and the selected software can be linear or in Y.
- Ensure compliance with each of the processes, taking into account that if necessary the processes can be changed over time if required.
In general, we can say that BPM solutions enable companies to be more productive and efficient, allowing automation of processes, analyzing their execution and results, in order to eliminate errors, reduce costs and increase productivity. ; It is important to remember that the BPM applies to companies of all sizes and all sectors, only the requirements must be clearly defined and the appropriate software selected in order to guarantee the success in the implementation thereof.
