Chatbot

Open source chatbots are messaging applications that simulate a conversation between humans.

An artificial intelligence chatbot is a program embedded in a website or application that simulates human discussions using PLN (natural language processing).

A system is a computer application that mimics human conversations by using voice instructions, text chats, or both.

A chatbot, sometimes known as a chatterbot, is a software tool that uses text or text-to-speech to conduct online chat conversations instead of providing direct contact with a real human agent.

 

For any company, it is essential to offer effective and fast service to its customers, either in person or through digital channels such as email or instant messaging applications. A chatbot is an ideal tool to ensure that the requests and questions made by the user are answered immediately.