Open source chatbots are messaging applications that simulate a conversation between humans.
Chatbot
An artificial intelligence chatbot is a program embedded in a website or application that simulates human discussions using PLN (natural language processing).
A system is a computer application that mimics human conversations by using voice instructions, text chats, or both.
A chatbot, sometimes known as a chatterbot, is a software tool that uses text or text-to-speech to conduct online chat conversations instead of providing direct contact with a real human agent.
For any company, it is essential to offer effective and fast service to its customers, either in person or through digital channels such as email or instant messaging applications. A chatbot is an ideal tool to ensure that the requests and questions made by the user are answered immediately.
In a constant lookout for improving communication and interactions, chatbots are becoming more and more popular as a solution.
Chatbot solutions work as intelligent assistants that help enhance customer support and client interaction, they can be implemented into websites, mobile apps, and software and are a way to have customer support available 24/7 without the expense of having an actual rotative team.