Introduction
With regulations constantly changing, and a mountain of data to collect and analyze, a medical institution can be overwhelmed in its daily processes, and this can affect the care given to its patients.
However, there is a way to meet the challenges and avoid the pitfalls of change by using BPM in healthcare. BPM can help healthcare organizations maximize efficiency, reduce costs, and better manage processes, all while helping to improve the quality of care that patients receive.
The goal of every medical institution is to provide the patient with the best care and dedicate 100% to their needs without having to attend to other processes and operations at the same time that can be solved with automation, applying a BPM system, or Business Process Management.
How can a BPM help the medical industry?
A BPM, seeing it as both a discipline and a set of technological tools, is of great benefit to medical institutes. His main contribution is focused on analyzing, optimizing, creating harmony, and, eventually, automating workflows.
All this procedure is executed through a vast selection of technological tools that allow data analysis, IoT, robotic process automation, or RPA, artificial intelligence, machine learning, and other solutions.
Functionalities of a BPM ideal for a medical institute:
- Visualize business functions and processes, presenting them as easy-to-understand flowcharts.
- Redesign and improve all inefficient processes and bottlenecks.
- It allows you to analyze and measure the results of the processes, presenting key performance indicators (KPI) after executing and monitoring them.
- Adjust all the processes based on the data collected in the previous phases.
- Using software bots, automate repetitive activities that take up a lot of staff time.
- Through intuitive panels manage tasks, statuses, roles, and history.
