Challenge
This company had an e-Commerce created in Shopify but needed it to be integrated with its ERP business management platform so that aspects related to invoicing, payments, and business inventory could be automatically updated. In this way, e-Commerce would be more efficient and the customer would have a more positive user experience.
Our Solution
Experienced developers at Rootstack created an application hosted on Amazon Web Services (AWS) that made it possible to integrate the ERP platform with Shopify. As a result, now the issue of invoicing and inventory was completely consistent: that is, the physical inventory was updated in e-Commerce, facilitating the workflow of the company team and at the same time, minimizing errors related to a lag inventory.
The application that we developed served to communicate these two systems, that of the ERP with that of Shopify, achieving that the entire flow of the physical store was replicated in e-Commerce in an automatic and timely manner.
What can the client do with this solution? You can generate orders or orders, and update the status of an order, it is also much easier to verify a payment made in Shopify using a bank transfer, for example, since the platform connects at once with the ERP to make validation.
With this integration, all product information is also updated: all products that are in the catalog hosted in the ERP must also coexist in Shopify. Both systems must be a mirror so that the client can see a real inventory in e-Commerce. Rootstack also advised them on the configuration of Shopify, so that its operation was more fluid and optimal according to the characteristics of this company and service.
All the services that were developed were in Node, a technology in which we are experts. We decided to work with AWS because it is a flexible and scalable environment, which is adjusted according to the needs and demands of the company.
The company's team manually updated the products in the e-Commerce made in Spotify, also manually creating the orders in the ERP generated from the website. There was no coordinated and synchronized workflow between the physical store, ERP and e-Commerce, which led to errors in purchase orders and took a toll on customer satisfaction.
DevOps service
For the project with Promed, Rootstack worked on the DevOps process, which was done within a serverless AWS Midleware.
Using serverless middleware on AWS can be a powerful approach to implementing certain aspects of DevOps practices, particularly in the context of building and deploying cloud-native applications. Serverless middleware can help in areas such as request processing, authentication, authorization, logging, and monitoring.
Rootstack supported Promed by creating the digital solution it needed to integrate its ERP system and its e-Commerce with Shopify, increasing the company's productivity and considerably improving the service they were providing to their customers.