A Service Desk solution will allow you to get instant support regarding IT incidents and handling any type of service request. Users can easily fill up tickets so their issues will be reviewed by IT experts.
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Status
Online
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Benefits
- Organize claims and request for specific services
- Centralize information about your clients
Features
- Create tickets and specify their priority level
- Track a ticket's progress and status
- Comment on tickets to highlight relevant information
- Assign tickets to responsible IT experts
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2
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Video Source
https://player.vimeo.com/video/284962238