It is a computer program that simulates and processes human conversations (whether written or spoken), which allows humans to interact with digital devices as if they were communicating with a real person.
The integration of platforms and systems is an increasingly present need in companies, as they seek to optimize their processes and facilitate equipment access to systems.
Looking for a dedicated development team? Let's start with the definition of what an SLA is: it is a contract or document that defines the service that the client needs.