The insurance industry is undergoing rapid transformation, driven by innovative technological advancements. Automation is pivotal in setting apart from competitors and enhancing customer acquisition and retention.

Insurance companies frequently struggle with escalating operational expenses. Our expertise lies in developing solutions that boost team productivity through self-management software implementation and transforming websites into potent sales channels. At Rootstack, we specialize in top-notch software development, ensuring seamless continuity in your organization's evolutionary journey.

 

We offer flexibility to scale the team according to project demands, without long-term commitments or fixed costs. This allows human and technical resources to be adjusted to variations in scope, schedule, or budget, optimizing project performance and profitability. 

In addition, we offer multiple technological solutions adapted to the current needs of the insurance industry, capable of bringing the most demanding projects to success.

• Self-management systems
• Process flow systems
• CRM
• Integrations
• Websites
• Mobile applications
• Landing pages
• Customer service software
• Enterprise Service Bus (ESB)

Learn more about our services for insurance institutions by reading our whitepaper

Sura had a problem with its satellite applications: each one of them handled its authentication, so, over time, if something had to be modified within the authentication process, then this process had to be done in each application individually, In addition, users needed a different username and password for each of the available Sura applications.

The Rootstack team listened closely to the customer's needs and concluded that a single sign-on solution (SSO) was the right fit for them. This solution allows a user to log in with a single name and password to multiple applications at the same time, saving valuable time, instead of memorizing dozens of separate credentials to log in to each application uniquely.
 

• Data Analytics and Machine Learning:

Digital tools leverage advanced analytics and machine learning algorithms to analyze vast amounts of data for risk assessment. This enables insurers to make more accurate predictions about potential claims and set appropriate premiums. Machine learning algorithms can identify patterns indicative of fraudulent activities, helping insurance companies detect and prevent fraudulent claims.

• Customer Experience:

Insurers use digital platforms and mobile apps to provide customers with convenient access to policy information, claims processing, and customer support. This enhances the overall customer experience and satisfaction. AI-powered chatbots and virtual assistants can handle routine customer queries, provide policy information, and assist in the claims process, improving response times and reducing operational costs.

• Internet of Things (IoT):

Insurers use IoT devices, such as telematics in vehicles, to collect real-time data on driving behavior. This data is used for personalized pricing based on individual risk profiles. IoT devices can be employed in homes and businesses to monitor risks, such as fire, burglary, and water damage, allowing insurers to offer better-tailored coverage and preventive measures.