Transport & Logistics

For a company in the logistics industry, it is essential to meet the defined times to provide excellent customer service to improve retention and loyalty. It is an industry based on response times, shipping, delivery and constant communication with the customer. We know how to develop systems to request, track, make changes, and see the status of orders, delivery and final opinion of all your customers for each service provided or pending.

We have a team specialized in intelligent process automation, artificial intelligence, the Internet of Things and systems modernization, bringing innovation to your business.

At Rootstack, we transform your ideas into ideal and innovative solutions to boost your business growth by facilitating customer support and automating order management with scalable and flexible tools.

• CRM
• Order management software
• Websites
• Process flow systems
• Enterprise Service Bus (ESB)

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Let’s work on your next digital experience.

Technology benefits for the transportation and logistics industry:

• There are software solutions to handle customers, transportation, and inventory, for example.
• Web pages and mobile applications to serve customers and offer services and products.
• Operating systems to manage internal processes, inventories, etc.
• We can create web pages to promote special services.
• We also implement intranet platforms to improve the assignment of tasks in each of the departments and enhance communication.
• We develop online payment platforms to facilitate this management.
• With a service desk, you can better manage service requests and complaints.

• Real-time Tracking and Visibility:

Global Positioning System (GPS) enables real-time tracking of vehicles, shipments, and assets. This leads to improved visibility into the supply chain, allowing companies to optimize routes and schedules.

• Fleet Management:

Telematics solutions monitor and manage the performance of vehicles. This includes tracking fuel consumption, driver behavior, and vehicle maintenance, leading to cost savings and better resource utilization.

• Optimized Route Planning:

Digital solutions help in optimizing routes for deliveries and shipments. This not only reduces fuel costs but also minimizes delivery times and enhances overall efficiency.