Insurance & Brokerage

The insurance industry is in constant transformation with the influence of innovative technological solutions. Automating is the keyword when differentiating from the competition and providing added value for customers’ acquisition and retention.

Insurance companies can have a very high operational cost when providing their services. We know how to develop solutions that can make the team more productive by implementing self-management software and making websites a direct sales tool. At Rootstack, we offer the best software development to give continuity to your organization’s evolution process.

• Self-management systems
• Process flow systems
• CRM
• Integrations
• Websites
• Mobile applications
• Landing pages
• Customer service software
• Enterprise Service Bus (ESB)

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• Technological solutions to serve your customers remotely, for example, web pages and mobile applications.
• Policy quote through the internet.
• Digital signatures to close contracts without the insured having to be present.
• We can create web pages to promote special services.
• We also implement intranet platforms to improve the assignment of tasks in each of the departments and enhance communication.
• We develop online payment platforms to facilitate this management.

• Data Analytics and Machine Learning:

Digital tools leverage advanced analytics and machine learning algorithms to analyze vast amounts of data for risk assessment. This enables insurers to make more accurate predictions about potential claims and set appropriate premiums. Machine learning algorithms can identify patterns indicative of fraudulent activities, helping insurance companies detect and prevent fraudulent claims.

• Customer Experience:

Insurers use digital platforms and mobile apps to provide customers with convenient access to policy information, claims processing, and customer support. This enhances the overall customer experience and satisfaction. AI-powered chatbots and virtual assistants can handle routine customer queries, provide policy information, and assist in the claims process, improving response times and reducing operational costs.

• Internet of Things (IoT):

Insurers use IoT devices, such as telematics in vehicles, to collect real-time data on driving behavior. This data is used for personalized pricing based on individual risk profiles. IoT devices can be employed in homes and businesses to monitor risks, such as fire, burglary, and water damage, allowing insurers to offer better-tailored coverage and preventive measures.