Our client
A multinational company with operations in the Americas, serving medium- and large-sized businesses. It offers training and development services to all staff, with customized programs, internal certifications, leadership development, and technical courses. They have more than 200,000 active users.
Challenge
During the first meeting with the client, they clearly outlined their requirements: a flexible, scalable LMS platform designed to offer each of their clients an independent portal with their own branding, their own courses, permission levels, and metrics tailored to their needs.
The platform had to be able to integrate with human resource management systems (HRIS) such as Workday and SAP SuccessFactors, as well as with SSO (Single Sign-On) authentication platforms.
The system also had to support gamification features to encourage participation, learning paths by professional profile, automatic certificate generation, and compliance reports for internal and external audits.
Rootstack Solution
Rootstack designed and developed a multi-tenant enterprise LMS solution that centralized all training operations under a single platform, while maintaining autonomy and customization for each corporate client.
Each company within the platform can have its own domain, logo, color scheme, content structure, and user hierarchies. Through a dynamic role system, administrators from each company can manage their own courses, learning paths, user groups, and reports, without affecting other clients.
The backend was developed with Python and the Django Rest Framework, which allowed for a robust and secure API. The frontend was built with Vue.js, facilitating a fluid and responsive user experience. The MySQL database was structured to support tenant separation through logical partitioning.
A learning path system was built, where users accessed sequential content assigned according to their role, department, or hierarchical level. This included conditional validations for advancement, customized assignments, and continuous assessment modules. A gamification system was added, with points for participation, digital badges, and individual or group rankings visible on dashboards.
Reporting Module
One of the key components was the reporting and compliance module, which allowed each company's Human Resources teams to obtain detailed information on course completion, team performance, and compliance with internal regulations. Reports could be exported to PDF, Excel, and CSV.
SSO authentication (SAML/OAuth2) was also enabled, and Twilio and Firebase were integrated to send SMS and push notifications, respectively.
The platform was deployed on Google Cloud Platform, using Kubernetes (GKE) to automatically scale based on demand. Advanced security mechanisms, application firewalls, multi-factor authentication (MFA), and centralized logging for traceability were implemented.
Technologies
The Rootstack team worked with Python, Vue.js, MySQL, Google Cloud Platform, Twilio, and Firebase.
Key Features
- Full multi-tenant support with branding and configuration per client
- Learning paths with conditional rules and tracking
- Generation of signed digital certificates with validation
- Compliance dashboards and custom reports
- Integration with HR systems and SSO authentication
- Email, SMS, and push notifications
- Automatic scalability and global availability
