Storing files, images, and data on physical memory have been forgotten. Today, thousands of companies around the world keep all their data safely stored in the cloud, even managing through these various computerized processes. To support all these operations, they need a Managed Service solution.
Cloud computing, as defined by Amazon, is “the on-demand delivery of IT resources over the Internet at pay-per-use pricing. Instead of buying, owning, and maintaining physical servers and data centers, you can access technology services, such as compute power, storage, and databases, as needed, from a cloud provider.”
In this way, managed IT service providers are moving their processes to the cloud, thus being able to offer a low-cost service, ideal for small and medium-sized companies, but without losing effectiveness and with the peace of mind of having a team of experts. pending 24 hours a day of your processes and computerized systems.
Services offered by a cloud IT management team
The services offered through cloud computing can be categorized into three types:
- Infrastructure as a Service: This feature provides cloud computing beneficiaries with access to raw computing resources, such as: processing power, and data storage capacity, all in a secure hub.
- Platform as a Service: This is a service aimed almost exclusively at software development teams as it provides a development platform layer, which includes web servers, database management systems, and software development kits.
- Software as a service: these are services that are adapted to the needs of the company or the client in question. Offered: customer relationship management, marketing automation, or business analytics.
Benefits of managed cloud services
The most important benefits that managed services in the cloud can give your company is:
Low infrastructure cost
When deciding to hire a managed IT team that operates in the cloud, you should not spend money on the latest technology equipment and staff, since you will have experts in charge of your computerized systems from a remote location. The service provider will be in charge of having the necessary equipment and personnel to provide you with everything your company needs.
Cyber security support
Data theft and leaks can be deadly for any company, in addition to causing millions of dollars in losses. Having a team of experts 24 hours a day waiting for your computerized systems generates the peace of mind you need, knowing that the data of your clients and your workers will be protected.
Personalized service
One of the most important benefits of managed cloud service providers is that they are flexible. Most service providers offer payment plans or fee-for-service options. This allows your organization to focus the funds on the growth of the project, in addition to being able to customize it to your liking, focusing on what is most important.
Constant updating
By migrating your company and customer data, as well as computerized processes to the cloud, you ensure that all your systems and software are constantly updated. The IT-managed team will make sure that your company keeps up with digital trends and the latest technologies in the market.
24-hour fast service
Managed service providers for the cloud guarantee 24-hour support. Therefore, expect your cloud specialists and relevant personnel to address any concerns about your network promptly. Through 24/7 IT support, you can experience quick resolution once an issue is detected.
Should IT Managed Service Providers Use Cloud Computing?
It's already been established: that cloud computing can offer businesses similar benefits to an IT managed services team, but now the question on everyone's mind is, should managed service providers move their processes for cloud computing?
Here are the benefits cloud computing can bring to IT managed service providers:
- Increased number of services to offer: The use of cloud computing allows a provider to have a greater number of managed IT services to offer to their customers.
- Low cost: Having a number of services anchored in the cloud can mean a significant reduction in operational costs for an IT managed service provider.
- Increased reliability: Public cloud providers have a pretty good track record of delivering high availability and performance. MSPs trying to provide services based on their own infrastructure may struggle to achieve the same levels of reliability.
What is a Managed Service Provider?
To have an excellent Managed Service, you must hire an expert in the field. A managed service provider ensures that you have at your disposal professionals with experience in technology and with the appropriate knowledge to solve the problem that your company presents.
As defined by TechTarget, a Managed Service Provider is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems. Small and medium-sized businesses (SMBs), non-profit organizations, and government agencies hire Managed Service Provider to perform a defined set of day-to-day management services. These services may include network and infrastructure management, security, and monitoring."
At Rootstack, we know how to harness innovation and strategic thinking to add value from the start by working with private, public, or hybrid cloud, including leading cloud services like Google, Amazon, and Microsoft. Trust us, contact us and our experts will answer any questions you have.
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