Companies are increasingly aware that they need help to inject agility and quality into the development of their software projects: the demands of the public are ever more abundant and changing, and by hiring IT outsourcing providers, they have been able to get ahead with the creation of your products.
When working with an IT outsourcing provider, the company that hires you usually delegates specific tasks within a project or within the company, freeing up the internal team to focus on other strategic tasks. These teams can be hired to handle programming and application or platform development tasks, even to help with technical support.
How is the IT outsourcing market?
“There is no question that digital transformation efforts accelerate IT outsourcing. An important aspect of this is cloud computing, with market segments such as infrastructure as a service (IaaS), platform as a service (PaaS) and SaaS providing some of the IT outsourcing services more conveniently and at lower cost", they said in a Statista report.
“Automation is also among the trends shaping the IT outsourcing landscape due to its ability to complement or replace traditional outsourcing services”, they added in the report.
In addition, according to a Deloitte report, investment in IT outsourcing services could reach 731 million dollars in 2023 globally, which shows the constant growth of this type of work modality.
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Two of the areas that companies are looking to outsource through IT outsourcing are cloud computing services and security services, according to an article in Exploding Topics, as they are among the areas that show the most changes and may businesses do not have properly trained staff.
Types of projects that IT outsourcing providers can execute
An IT outsourcing team can carry out a wide variety of projects, some examples are:
Software development
This can include the creation of mobile applications, web applications, content management systems, business management systems, among others.
Website development
The team can create custom websites, design and develop CMS themes (like WordPress, Drupal, etc.), develop e-commerce sites, and more.
Process automation
The team can develop tools and solutions to automate tasks and business processes, for example, the automation of billing processes, inventory management, human resources management, among others.
Data analysis and mining
The team can help companies analyze vast amounts of data to gain valuable insights and make business decisions based on the results.
Game development
The team can develop games for mobile and desktop platforms, including educational games, adventure games, strategy games, among others.
Support and maintenance
The team can provide support and maintenance to existing systems and applications, ensuring they are running effectively and efficiently.
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Security of the information
The team can help companies protect their systems and data from possible security threats, through the implementation of security measures, penetration tests, among others.
Other services subcontracted by companies
According to a Clutch report, accounting and IT services are the processes most frequently outsourced by small businesses, and their primary motivation is to increase efficiency.
For their part, at least 70% of British B2B companies outsource their key business operations, according to YouGov statistics.
Best practices of an IT outsourcing team
- It is essential to establish fluid and effective communication with the client to understand their needs, expectations and objectives. The team must be clear and concise in their communications, providing frequent updates and keeping the client informed at all times.
- It is important that the IT outsourcing team meets the established deadlines and respects the agreed budget. To achieve this, the team must do proper planning, allocate the necessary resources, and manage time effectively.
- The IT outsourcing team must be flexible and adapt to changes in the requirements and objectives of the project. You must be willing to adjust your approach and processes to meet customer needs and achieve project goals.
- You must ensure that appropriate measures are taken to protect sensitive customer information and data. You must follow security best practices and comply with relevant legal and regulatory requirements.
- It is essential that the IT outsourcing team works collaboratively and has a culture of teamwork. It should encourage collaboration and communication among its members, to maximize efficiency and productivity.
Hiring IT outsourcing services can be an excellent option for many companies looking to maximize efficiency, reduce costs and improve their focus on the core of their business. By outsourcing some of their IT needs, companies can take advantage of the expertise and technology of a specialized team and focus on their strengths.
IT outsourcing teams can offer customized solutions, adapt to changing project requirements, stay up to date on the latest technologies, and ensure the quality of work delivered. In addition, by contracting IT outsourcing services, companies can reduce costs by not having to invest in internal IT resources and by paying only for the services they need.
In general, outsourcing IT services can give companies a competitive advantage by allowing them to focus on their core business while relying on IT experts to help in other areas.
Do you need an IT outsourcing team for your project? At Rootstack, we have +10 years supporting companies in their digital transformation. Contact us!
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