Today, the implementation of technology allows transportation and logistics companies to use Tracking Systems that enable their clients to check the status of their orders, make changes, verify the location, and access a detailed history of the product's location until delivery is completed.
Many companies now work with home delivery services, either physically or online, and spend a significant amount of time managing orders, stock, and shipping. Doing these tasks manually can lead to a significant loss of time that could be better spent on other tasks, as well as increase the risk of errors. For this reason, Order Tracking Systems have been developed to greatly assist these companies.
Many of these businesses have already integrated digital processes that simplify various activities, reducing costs and increasing profit margins. Examples include DHL and ZOOM, which have implemented monitoring and control software, allowing customers to verify numerous details about their orders.
At Rootstack, we specialize in developing Management Software tailored to the client’s requirements and ideas, focusing on providing excellent service that enhances customer retention and loyalty. Our main objective is to design a system where the client can access an account with a unique profile and manage services such as availability and delivery times, ensuring a smooth process and satisfaction from start to finish.
These types of programs are installed both on the company’s equipment and on other devices like smartphones or tablets, providing easy access for workers or clients as needed. Each system is adapted to the specific characteristics that meet the company's requirements, but generally, they all track operations, helping to save costs and time. As a result, they improve relationships with suppliers and customers, optimize financial aspects, and enhance communication between different departments.
Some of the benefits transport companies gain from using this type of software include:
- Order Management
- Improved communication between the departments involved in the transport and logistics process
- Reduction of process times
- Access for customers to verify their orders at any time from any device with the software installed
- Access to online chat and other support features.
