By Anonymous (not verified), 15 September, 2017
ECM solutions seek to offer flexibility and scalability to organizations, access documents from anywhere and use business applications.
By Anonymous (not verified), 15 September, 2017
What are Workflows? They consist on grouping and ordering all the steps to follow when carrying out an activity within the company. These Workflows are nothing more than standardization in the accomplishment of the tasks, in this way it will always be clear what is what we have to do and what is the next step that has to be given.
By Anonymous (not verified), 15 September, 2017
There are various marketing automation tools, we explain what they are and how to use them in your company.
By Anonymous (not verified), 7 August, 2017
![enter image description here](https://cms.rootstack.com/sites/default/files/blog/img/45.jpg) There are many factors that are important for the **effectiveness of a web solution**, not only the implementation strategy of each tool, but also the **importance given to the end user, audience and expectation of each potential client.** Meeting the expectations of our clients is not always enough, **we must overcome them.** For this, we will have at our disposal **resources focused on optimizing strategies and implementing specific objectives** to improve the customer experience. According to
By Anonymous (not verified), 7 August, 2017
![enter image description here](https://cms.rootstack.com/sites/default/files/blog/img/cosulting3.jpg) A [service desk](https://www.rootstack.com/en/solutions/service-desk) is a business web tool that allows support at different levels of users within a company as well as tracking each of them **providing personalized and automated customer service.** In order to improve the company's practices with customers, avoiding unanswered calls or emails in the required time, we will be able to implement **solutions focused on the contact between the company and the customer** with quality tools cap
By Anonymous (not verified), 7 August, 2017
BPM is a methodology that facilitates the management of a company's processes making the users take quick action with information available in one place.
By Anonymous (not verified), 5 August, 2017
![enter image description here](https://cms.rootstack.com/sites/default/files/blog/img/cosulting3.jpg) The customer retention is an important factor for success of the company, increase and retain the customer base is essential for **the business to grow and progress.** Actually, **Do you feel you are losing customers?** **Is your business strategy focused on retention not working or you do not have loyal customers?** You are surely losing money. **70% of companies claim that it is more expensive to acquire a new customer than to retain one** Because of this, and because of the image of
By Anonymous (not verified), 4 August, 2017
In this blog we will focus on the improvement of SEO with Drupal, what elements help us and how we can improve our positioning in search engines.